Fostering Multi-Scientific Usage in the Iberian Production Infrastructure

keywords: User support, virtual organizations, user requirements
In this article we present the strategies foreseen to foster the usage of the Iberian production infrastructure by regional scientific communities. The main focus is on describing the user support mechanisms implemented through a cooperative effort from the Portuguese and Spanish user support teams, and on the services and tools offered to the regional user communities for their use and customization, to foster VO production user activity within the Iberian region.
reference: Vol. 31, 2012, No. 1, pp. 61–72